Frequently
Asked Questions
What
are shipping costs? Shipping costs are a flat
$4.95 Australia wide
for orders under $50. Shipping is FREE
for orders over $50.
What
is included in the beading kits? Most bracelet kits will
have the names of the guests you've chosen, plus enough beading
elastic for one bracelet and an assortment of another 25 beads to
include in the bracelet.
What
age groups are suitable for the beading kits supplied? Ideally,
the children should be above 5 years old to cope with the smaller
beads. We are always improving our range of beading supplies
to include more variety. There are some kits that are suitable
for younger children eg 5 years old and others which would suit
7 years and up. This information would be supplied in
the description of the various beading kits that we have available.
How
long does it take for an order to arrive? Your order will
be processed on the day we receive it and barring any electronic
mishaps from lost emails etc, we will mail out the order the next
business day. Australia post usually takes 2-4 days to deliver
mail items. We take great pains to ensure that you get your
precious beads before the big day. If, for some reason outside our control, we can't dispatch your order within 2
days, we will contact you so that we can make alternative arrangements or offer
you a full refund.
How
is payment processed? Payment is processed via credit card
through Paymate. Paymate offers fast and secure payment without
prior registration. There is a slight administration charge
that is associated with the process. GST is already included
in the cost of the beading kits.
|